Erwin Royce Fanco Talavera

Performed duties to maintain restaurant facilities according to health standards Served food to dine in and drive thru customers transactions Fully trained in food preparation for client orders according to company standards

Handled customer inquiries and account activations Specialized training for Samsung, Blackberry, LG and Huawei mobile devices Completed smart phone troubleshooting training according to company standards

Stationed in store entrance and exits for security and loss prevention Conducted purchase inspection and receipt verification Maintained store cleanliness before operation hours and after closing hours

Greeted walk-in customers and encoded paper works for vehicle rentals Operated small, medium, large and oversized fleet vehicles Provided assistance and customer service from client pickup to vehicle delivery

Conducted quality control inspection for SRS control units for Ford and Nissan Vehicles Trained for operation of robotic manufacturing equipment Maintained facility safety and cleanliness according to company standards

Set up painting equipment such as brushes, rollers, sprayers, and scaffolding, and ensure they are in proper working condition. Help to prepare paint materials such as mixing paints, primers, and other coatings according to specifications. Assist in taking inventory of painting materials for the job site.

Handled inbound calls for SiriusXM customer support Provided support to customers in troubleshooting SiriusXM Radio Units Tackled customer inquiries for Sirius XM Subscriptions

Handled inbound calls for MasterClass customer support Issued refund inquiries and provided technical support for MasterClass Accounts Provided high customer satisfaction with overall 99% CSAT rating

Handled inbound calls for Automotive Locksmith Company in, London, UK Sales Assistance and Technical Support focused on an Omnichannel strategy Trained to assist clients with Audi, BMW, Mercedes, Jaguar and Porsche vehicles.