IT Systems Engineer, IS&T

Responsible for daily performance and operation of Industry-Standard Architecture (ISA) server-based systems and services. Technical resource for the immediate team and other IS&T associates.

Responsibilities
• System Operations – Implements network Industry Standard Architecture (ISA) servers, operating systems, and LAN-based devices per established procedures. Works with System Architects to implement new systems and technologies Perform necessary system maintenance Implement annual system replacement process Coordinates backup and recovery strategies Works with end users, IS&T staff, and vendors to determine system specifications Monitors performance to ensure appropriate service levels Maintains necessary Patches, and firmware and version upgrades for IS&T systems Responsible for monitoring VPO and SIM Management Applications on systems and taking appropriate action to resolve issues Monitor DNS, DHCP, and Active Directory functions Review system logs Responsible for disposing of retired systems Documents in ticketing system work requests and incidents per department standard Provides Break/Fix Support to all IS&T Groups
• Administration – Updates Disaster Parts inventory Process Quotes and Purchase Reqs. for equipment procurement Track licenses and media Adhere to standard operating procedures and maintenance schedules Attends and participates in department staff, team, and individual meetings Adheres to PMO processes and procedures Process Data center needs for systems. i.e. Power/Network Connectivity etc.
• Documentation – Document system implementation and configurations Maintains resource usage in PMO applications Provides detailed Weekly Status Reports Maintains System configuration database Tracks and documents System Uptime
• Must be familiar with multi-server environments, including directory services, security, domain administration, server hardware, and general knowledge of PCs and network connectivity required.
• Must possess strong analytical and problem-solving skills and effective communication skills.
• Must possess the ability to work on complex assignments under direction.
• Must have general knowledge of Systems, applications, and network environments.
• Must possess general knowledge of Windows, Linux, and HyperVisors.
• Must possess the ability to troubleshoot communication issues.
• Must participate in 24×7 On-Call rotation in support of UCHealth systems.

Qualifications
• Associate’s degree in a related field combination of education preferred.
• Preferred: 1 to 3 years of experience in IS&T and at least 1 year of experience in Systems preferred.

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About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching that provides patients with options for even the most complex situations. Members of UC Health include UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com

At UC Health, we’re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region’s adult academic health system, we strive for innovation and provide world-class care for not only our community but patients worldwide you’ll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable, and diverse place of employment